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Privacy Policy

This document discloses the Privacy Policy for University Trucking, Inc. This Privacy Policy solely applies to the information University Trucking, Inc. collects through the www.utrucking.com website. If you have any questions, please contact University Trucking, Inc. by phone or email.

I. What kind of information do we collect?

  • Contact information: This includes student, parent, or relevant affiliate’s full name, email address, phone number, home address, shipping addresses, and living location on or off-campus for attendance at Washington University in Saint Louis.
  • Account Username
  • Washington University in Saint Louis Student ID

II. What do we do with this information?

Information collected will be used to allow University Trucking, Inc. to provide and market its services. This includes:

  • Contacting customers or relevant affiliates regarding their use of our service
  • Email campaigns, mailing pamphlets, and texting individuals and potential customers as part of our marketing strategy

III. Who has access to this information?

We are the sole owners of the information collected. We will not rent or sell your information to third parties. Information will be disclosed to third parties in the following situations:

  • Contact information may be disclosed to third-party independent contractors as part of their duties to fulfill the service or to separate courier companies to fulfill shipping services
  • Account information may be disclosed to Washington University in St. Louis prior to completing a service in order for the successful completion of service

IV. Accessing, modifying, and deleting your information

You may access and modify your personal information at any time by logging into your account on our website. You can also contact University Trucking, Inc. by phone or email to request, edit, or delete the data we have.

V. Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. We use the PCI-DSS compliant e-commerce platform Stripe (https://stripe.com/us/privacy) for any online orders. Credit card information is not stored anywhere in the store or on the premises of UTrucking. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure and password-protected environment.

VI. Changes to Privacy Policy

This Privacy Policy may be updated. When updates occur, the “Effective Date” below will be edited, and the updated Privacy Policy will be posted online.

Effective Date: 04/01/2019